The MEDAGENT-Story

MEDAGENT stands for practical consulting and high-quality services

20 years of progress…

At MEDAGENT we are continuously striving to perfect our processes and procedures so that we can provide our customers with high value support in all matters assigned to us.

 

… how it all began:

Nicole and Franz Menean founded MEDAGENT in November 2000 after being responsible for quality departments of medical technology companies in the Tuttlingen area, the world center of medical device technology. MEDAGENT is striving for continuous growth and developing its professional competence and service portfolio.

Today, a team of 30 qualified employees conscientiously are providing up-to-date solutions in the areas of quality management, regulatory requirements, validation as well as medical device quality inspections and logistics. Continuous internal and external training ensure the qualified knowledge level of the employees. This knowledge and experience are strengthened through ongoing participation in audits of certification companies and Notified Bodies as well as through preparation, moderation and support of inspections by the US FDA, Brazilian ANVISA or other national and international authorities. The quality of our services, reliable processes and the satisfaction of our customers are the highest priority.

Just five years after the company was founded, a subsidiary was opened in Portsmouth (NH) in the USA to open up the American market for medical products to customers from Germany. This was followed in 2014 by the founding of MEDAGENT do Brasil Ltda. in the São Paulo area with the appointment of a Brazilian Registration Holders.

More than 300 customers are being served, including small and medium-sized medical technology companies that are mainly based in Germany, Europe, USA, Asia, and Austria.

Since the company was founded, it has been our goal to work with customers in the medical technology industry as partners and to meet at eye level. Entrepreneurial responsibility, team spirit and diligence are among the cornerstones of our company. “

-Franz Menean (CEO & Senior Consultant)

OUR MISSON

Take Care of Your Customers or Someone Else Will!

We offer reliable solutions for quality management, GMP and regulatory affairs requirements to our clients: Medical device manufacturers, contract manufacturers and service providers.

We strive for international presence and inspire our customers with competent staff.

You need good advice? Think immediately of MEDAGENT!

We are a valuable, reliable and honest partner for our customers through high-quality consulting and services, as well as tried-and-tested solutions and innovative new approaches.

Michael Großmann, Marketing Manager

OUR VALUES

Our goal is to increase the regulatory quality and effectiveness of medical device companies through conscientiousness and innovation in order to be prepared for future challenges and to provide our customers with an honest, safe, fast and above all reliable path to certification.

Our well trained, experienced and motivated experts are at your side – the required competence for every topic! We live the following company values:

 

Michael Großmann, Marketing Manager

SINCERITY

We work honestly and sincerely. Integrity is our top priority.

We sell services – no templates!

Michael Großmann, Marketing Manager

RELIABILITY

You are safe with us – you can trust us!

Through conscientiousness, a sense of duty and responsibility, we achieve your goals together. We want to offer our customers reliable solutions; therefore, we work together with reliable partners.  Our qualified network of cooperation partners can also support you. 

Michael Großmann, Marketing Manager

INDEPENDENCE

We are independent and want to stay that way!

For us, independence means working and cooperating closely with third parties, but there is no “covert” business between us and our partners. For example, we recommend software solutions, certification companies, Notified Bodies, technical experts, lawyers and appraisers with a clear conscience out of conviction and not on commission. – We reject these on principle!

Michael Großmann, Marketing Manager

FLEXIBILITY

We are adaptable, agile and innovative.

Therefore, the core of our activities lies in solving complex problems and determining the most effective way to achieve our goals and at the same time the goals of our customers.

 

Michael Großmann, Marketing Manager

Team spirit

Our motivation is our team, we are not followers! Our team is the foundation of our successful work. Support, cooperation, solidarity and a common spirit characterize our collaboration.

Moreover, we are convinced that top performance starts with the quality of our employees, which is why MEDAGENT builds on many years of experience and qualifications.

Michael Großmann, Marketing Manager